[vc_row css=”.vc_custom_1557226942258{margin-top: 50px !important;margin-bottom: 30px !important;}”][vc_column][vc_row_inner el_class=”theme-container” css=”.vc_custom_1557226638031{margin-bottom: 30px !important;}”][vc_column_inner el_class=”about-us”][vc_column_text]Before returning any item, please get in touch us so we can discuss this with you and make sure a return is the best option for you – Any item returned without prior contact runs the risk of getting refused.[/vc_column_text][title size=”small” align=”left”]General Returns / Change of Mind[/title][vc_column_text]Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
If you decide that you no longer require your item(s) and wish you return it back for refund please contact us within 14 days of receipt to arrange a return.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Do not try to amend, if you have received the wrong item or item is not suitable, please do not try to amend or use it. We will not accept return in any circumstances, if item used or amended for whatever reason.
To complete your return, we require a proof of purchase or order number.
There are certain situations where only partial refunds are granted (if applicable)
[/vc_column_text][title size=”small” align=”left”]Refunds (if applicable)[/title][vc_column_text]Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
[/vc_column_text][title size=”small” align=”left”]Late or missing refunds (if applicable)[/title][vc_column_text]If you haven’t received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@cleaningtools.co.uk and we will be happy to assist.[/vc_column_text][title size=”small” align=”left”]Replacement / Exchange: [/title][vc_column_text]We only replace items if they are defective or damaged. In some cases, we can offer exchange for some items as long as item has not been used and packaging is in original condition. Customer will be responsible for all the postage cost for returning the old item and sending the exchange item back to customer.[/vc_column_text][title size=”small” align=”left”]Return Shipping Cost[/title][vc_column_text]To return your product, you should e-mail us first and we will provide relevant details for the return.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping (you paid us) will be deducted from your refund.
[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner disable_element=”yes”][vc_column_inner][vc_gallery type=”nivo” interval=”3″ images=”3841,3840,3839″ img_size=”1903*600″][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row disable_element=”yes” css=”.vc_custom_1633347264678{margin-bottom: 30px !important;padding-top: 30px !important;padding-bottom: 30px !important;}” el_class=”theme-container”][vc_column][title type=”simple” size=”normal” align=”center”]Megnor History[/title][vc_row_inner el_class=”clear”][vc_column_inner width=”1/3″][service style=”2″ title=”Easy To Use” color=”#bcbcbc” icon=”fa-globe”]We’ve put a lot of thought in giving you the best possible experience to make your job easier.[/service][/vc_column_inner][vc_column_inner width=”1/3″][service style=”2″ title=”Outstanding Support” icon=”fa-comments-o” color=”#bcbcbc”]Modules comes fully documented with step by step instructions. access premium support forum.[/service][/vc_column_inner][vc_column_inner width=”1/3″][service style=”2″ title=”Simply Beautiful” icon=”fa-heart-o” color=”#bcbcbc”]Our themes are not just nicely coded, they are built to show your visitors how much you care for beauty and for design.[/service][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner width=”1/3″][service style=”2″ title=”Careful Crafted” icon=”fa-cube” color=”#bcbcbc”]Coded with WordPress best practices in mind, Modules will give you an amazing looking site easier.[/service][/vc_column_inner][vc_column_inner width=”1/3″][service style=”2″ title=”20+ Bulilder Module” icon=”fa-th” color=”#bcbcbc”]Create as many modules as you want. Personalize them and build with them your pages.[/service][/vc_column_inner][vc_column_inner width=”1/3″][service style=”2″ title=”WP Video Training” icon=”fa-play-circle-o” color=”#bcbcbc”]Enjoy a comprehensive collection of WordPress 101 video tutorials on our membership training area.[/service][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row disable_element=”yes” css=”.vc_custom_1633042079274{padding-top: 20px !important;padding-bottom: 70px !important;}”][vc_column][vc_row_inner el_class=”theme-container”][vc_column_inner][title type=”simple” size=”small”]Our Team Member[/title][tmpmela_ourteam type=”slider” items_per_column=”4″ number_of_posts=”10″ image_width=”600″ image_height=”600″ excerpt_length=”50″][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row parallax=”content-moving” parallax_speed_bg=”50%” disable_element=”yes” css=”.vc_custom_1633348243429{padding-top: 20px !important;padding-bottom: 20px !important;background-color: #f2f2f2 !important;border-radius: 5px !important;}” el_class=”theme-container”][vc_column][vc_row_inner][vc_column_inner width=”1/4″ css=”.vc_custom_1481287706295{padding-right: 20px !important;padding-left: 20px !important;}”][tmpmela_counter id=”cnt1″ start=”0″ end=”50″ title=”Hours Per Week”][/vc_column_inner][vc_column_inner width=”1/4″][tmpmela_counter title=”Line of code” id=”cnt2″ start=”0″ end=”25025″][/vc_column_inner][vc_column_inner width=”1/4″][tmpmela_counter title=”Projects Completed” id=”cnt3″ start=”0″ end=”980″][/vc_column_inner][vc_column_inner width=”1/4″][tmpmela_counter title=”Shots On Dribble” id=”cnt4″ start=”0″ end=”334″][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row disable_element=”yes” css=”.vc_custom_1633381180772{padding-top: 40px !important;padding-bottom: 50px !important;}” el_class=”bg-center-position”][vc_column][vc_row_inner el_class=”theme-container”][vc_column_inner][tmpmela_custom_testimonials type=”slider” items_per_column=”1″ number_of_posts=”6″ image_width=”120″ image_height=”120″][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]