Privacy Policy

This Privacy Policy explains how Cleaning Tools Limited uses, protects and processes your personal data when you visit or use our website. Cleaning Tools Limited is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. We will only use your personal data in accordance with applicable UK data protection laws and this Privacy Policy.

Data We May Collect:

We may collect and process the following information:
  • Your name
  • Contact information, including email address and telephone number
  • Billing and delivery address, including postcode
  • Information relating to your orders and purchases
  • Information you provide when contacting us or making an enquiry
  • Information you provide when providing feedback or completing surveys
  • Website usage and technical information, including information collected through cookies
We only collect information that is necessary for providing our products and services and operating our website.

How We Use Your Data:

We may use your personal data for the following purposes:
  • To process and fulfil your orders
  • To arrange delivery of your purchases
  • To respond to enquiries and provide customer support
  • To maintain our internal business and customer records
  • To improve our products, services and website
  • To process payments where applicable
  • To prevent fraud and protect the security of our website
  • To comply with legal, accounting and regulatory requirements
  • To send promotional emails about products, services, special offers or other information where you have provided the appropriate consent
We will only use your personal information where we have a lawful basis to do so.

Data Sharing:

We do not sell, rent or otherwise trade your personal data.
We may share relevant personal information with trusted service providers where this is necessary to operate our business or fulfil your order. For example, delivery and courier companies may require your name, address, telephone number or email address to deliver your order.
We may also disclose personal information where required to do so by law or where necessary to protect our legal rights, customers, website or business.
We expect any third parties who process personal data on our behalf to handle that information securely and in accordance with applicable data protection requirements.

Data Retention:

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including where necessary to meet legal, accounting, tax or reporting requirements.
When personal data is no longer required, we will take reasonable steps to securely delete or dispose of it.

Data Security:

Cleaning Tools Limited is committed to keeping your personal information secure.
We take appropriate technical and organisational measures to help protect personal data against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

Cookies:

Our website may use cookies and similar technologies to help provide functionality, understand how visitors use our website and improve our services.

Cookies may be used to:

  • Help the website function correctly
  • Remember preferences and settings
  • Understand website traffic and usage
  • Improve website performance and user experience
Where required, we will ask for your consent before using non-essential cookies. You can manage or withdraw your cookie preferences through the cookie settings available on our website.

Marketing:

Where you have provided the appropriate consent, we may use your email address to send you information about new products, special offers, promotions and other services that may be of interest to you.
You can unsubscribe from marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.
We will not continue sending marketing communications where you have asked us to stop, subject to any legal requirements that may apply.

Your Privacy Rights:

Depending on the circumstances, you may have rights under UK data protection law, including the right to:
  • Request access to the personal data we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal data in certain circumstances
  • Request restriction of how we use your personal data in certain circumstances
  • Object to certain types of processing
  • Withdraw consent where we rely on consent to process your information
  • Request data portability where applicable
If you wish to exercise any of these rights, please contact us using the details below.

Changes to This Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes to our services, website, legal requirements or the way we process personal data.
Any updates will be published on this page, and we encourage you to review this Privacy Policy periodically.

Contact Details:

If you have any questions about this Privacy Policy, how we use your personal data, or wish to exercise your data protection rights, please contact:

Cleaning Tools Limited
Email: subscribe@cleaningtools.co.uk
We will do our best to respond to your enquiry and deal with any concerns
regarding the use of your personal data.